Urgent Care Search

Use the form below to search the Viva Commercial Provider Network for Urgent Care.

Are you looking for a specific doctor? Please use the Viva Doctor Search.


Did you know? Many of our plans offer access to Teladoc, a telehealth service.>

With Teladoc, you can discuss your symptoms with a U.S. board-certified doctor 24/7/365, usually for less than the cost of an urgent care visit. Teladoc doctors can diagnose many medical problems, recommend treatment, and can even prescribe medication. For more information, click here.

The following groups do not provide telehealth services through their Viva Health plans: UAB or UAB-affiliated plans, Medical West, Baptist Health (Montgomery), Alabama Power, Drummond, or Children’s Hospital. However, members on these plans may have access to telehealth providers. For details, contact your employer.

Visit teladoc.com or call Teladoc at 1-800-TELADOC to get started.



Contact Us

Viva Health, Inc.
417 20th Street North, Suite 1100
Birmingham, AL 35203

Medicare Member Services
1-800-633-1542 (toll-free)
711 (toll-free TTY)
Monday - Friday from 8 a.m. - 8 p.m.

Commercial Member Services
1-800-294-7780
Monday - Friday from 8 a.m. - 5 p.m.

Office Hours
Monday - Friday from 8 a.m. - 5 p.m.

We're here for you

If you are a Viva Health Commercial Group Member and you have additional questions about Viva Health providers, please call 1-800-294-7780 (toll free) or 205-558-7474.

If you are a Medicare member and you have additional questions about Viva Medicare providers, please call 1-800-633-1542 (toll free) or 205-918-2067.

TTY users should call the Alabama Relay Service toll-free at 711.

Our office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.

By clicking the links above you may be directed away from myvivaprovider.com

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